Privacy Policy

1. Purpose of this policy

This Policy explains how P Solutions Serviços Administrativos e Tecnologia LTDA, trading as P Solutions, registered under Brazilian CNPJ 46.529.122/0001-70 and presented on this website as Psolutions Technology, processes personal data from website visitors and people who contact us. Processing follows Brazil’s General Data Protection Law — LGPD — and principles including purpose, necessity, transparency, security and prevention.

2. Data we may process

• Contact data: name, telephone number, email address, company and role when voluntarily provided.
• Communication content: information included in enquiries, commercial requests or support messages.
• Technical data: IP address, device and browser type, access date and time, and security logs processed by hosting infrastructure.
• Privacy preferences: the local record of cookie categories accepted or declined.

Please do not send sensitive personal data or unnecessary confidential information through the initial contact form.

3. Why we process data

• To respond to enquiries and commercial contacts.
• To understand a company’s environment and prepare relevant assistance.
• To maintain website security, availability and integrity.
• To comply with legal obligations and exercise legal rights.
• To improve channels and services where an appropriate legal basis exists.

4. Legal grounds

Depending on the circumstances, processing may rely on steps requested before entering into a contract, legal obligations, the exercise of rights, legitimate interests assessed against individual rights, or consent where required.

5. Data sharing

Data may be shared, where necessary, with suppliers supporting hosting, security, communications and technology services. When you use WhatsApp, email or social media, the relevant platform’s privacy practices also apply. We do not sell personal data.

6. Retention and deletion

Data is kept for as long as necessary to fulfil its purpose, meet legal obligations, preserve evidence or exercise rights. It may then be deleted or anonymised, subject to legal retention requirements.

7. Your rights

Subject to applicable law, you may request confirmation and access, correction, anonymisation, blocking or deletion, information on sharing, consent withdrawal, objection and review of decisions based solely on automated processing.

8. Information security

We adopt technical and administrative measures appropriate to the nature of the data and the risks involved. No environment is entirely immune to incidents, but we work to prevent unauthorised access, loss, alteration or inappropriate disclosure.

9. Cookies

See our Cookie Policy for details about local storage, categories and preference management.

10. Privacy contact

Send privacy enquiries to contato@psolutionstec.com.br with the subject “Privacy and data protection”.